The staff was respectful, polite, and professional from our check in until our departure. I accidentally demagnetized my key card and went to the front desk to have it rescanned. I was preoccupied with thoughts of family plans and a bit overwhelmed. The gentleman at the front desk asked for my identification before accepting the card for rekeying. I was momentarily confused as to why this was necessary. It took a couple of seconds to realize he was protecting me and my room. I was so thankful and relieved that, at that moment, this staff member was looking out for me and mine. Even when I was lost in other thoughts, they had my security front and center! The food offerings from the bar were delicious. The breakfast buffet was plentiful, diverse and offered a lot of healthy options. The privacy afforded was exceptional. The Hilton Garden Inn was clean, comfortable , and quiet. I will recommend it to my family and will return when I visit Frederick. ❤️
Pamela
maart 2024
Hilton Garden Inn Frederick was a lovely stay! A special thank you to the Front Desk receptionist, Lashaee Young. She was professional, informative, friendly, and accomodating to my needs. Thank you!
Elizabeth
maart 2025
The location is perfect for our stay - easily accessible and easy to locate. The hotel was clean and comfortable, and the lobby has plenty of spaces to gather and wait, or to enjoy breakfast. Front desk staff was friendly and welcoming, and I liked the grab and go options at the front. Our room was comfortable and clean. Parking was plentiful and free.
James
juni 2023
Staff was exceptional, Antoinette was so helpful and accommodating. When booking thru Booking.com said breakfast included. Wasn’t when we got there. Could not get in touch with Booking.com to have them help, so she made it work for us and we really appreciated her friendliness and help. Food was very good for breakfast. Rooms very nice, roomy, and clean.
Beth
maart 2025
Hotel cleanliness, staff were excellent. Breakfast selection was very good. Location to downtown Frederick and main highways was good. Close proximity to restaurants and shopping/business district. Property well marked and well-lit.
Connie
februari 2025
Breakfast was great. View was fine. We liked being able to see our car from our window.
Phyllis
maart 2023
It was extremely clean and staff was so kind. The pool was broken but they told us about their sister hotel one mile down. They were extremely welcoming and gave us a key card for their pool. They were able to give us late checkout also.
Margaret
juli 2024
The breakfast was awesome so good made to order worth the price. All the staff were exceptionally friendly and helpful. I interacted most with Nicole at the lobby and then lashae in the morning at the lobby both were super friendly and helpful.
June
augustus 2022
Rooms were clean and staff were very friendly
Paul
februari 2025
Lishee was awesome! Great lighting options in the room!
Lilly
november 2024